Support every client with complete context.
Every question, request and issue is connected to the full client history—from past projects and delivered assets to agreements and conversations—so your team can resolve problems faster and strengthen every relationship.
Open Tickets
24
Urgent / At Risk
1
Coverage Status
Covered
Resolved Today
7
See what customers need, what requires attention, and where service is falling short — before a client has to chase you for an answer. Clarity, not a queue to manage.
Open Tickets
24
Urgent / At Risk
1
Coverage Status
Covered
Resolved Today
7
Kerrzo's AI agent summarises a customer's history, surfaces the relevant knowledge, and suggests a response grounded in it — while flagging recurring issues and risks your team should know about before they reply.
It doesn't decide how to handle the customer. It makes sure your team responds faster, and better informed.
Every customer issue stays visible, owned and moving until it's resolved — so your team can trust the desk instead of double-checking it.
Checkout timeout on mobile
Northgate Retail
SSO config request
Delta Cloud Services
Booking confirmation email delay
Harbor & Vine
What a customer owns, what's been delivered, and what's currently covered — visible the moment a ticket opens, so nobody has to ask the client to explain their own setup.
12 assets need attention this month
MacBook Pro 16" — Engineering
Northgate Retail · Replacement due in 124 days
Dell XPS 15 — Delivery PM
Harbor & Vine · Warranty expires in 18 days
Support Portal Login — SSO
Delta Cloud Services · Renewal due in 302 days
See who's available to help right now, human or AI, and whether your service commitments can actually be met — so coverage is a plan, not a hope.
Active Now
Priya Shah
Next Handoff
5:30 PM
Coverage Today
100%
AI Support
Available
Currently monitored by Priya Shah
All clients · Portal + Phone
AI Support Agent
Ready to cover the next gap
Shared knowledge means a good answer doesn't live in one person's head, or get typed out twice.
Clients raise and track their own issues directly, without starting another email thread.
Support calls are logged and tracked alongside the issues they relate to, not lost in someone's notes.
Every reply, status change and reassignment stays on the record permanently — the full story, not just the latest update.
Response and resolution targets are tracked automatically, with a warning before one is at risk of breaching.
Any ticket, asset or client is one search away, no matter which part of the business you're in.
Free for up to 3 seats during private beta. No lock-in.